Born online white logo

Born Online: Unwrapping the Direct to Consumer brands reshaping retail

The Report

We’ve teamed up with research consultancy MTM to take an in-depth look at the Direct to Consumer (DTC) market. These digital born brands are reshaping the world of retail and bypassing established routes to market to offer convenient, high-quality, personalised products.

This report identifies 50 of the UK’s leading DTC brands, explores key behaviours and preferences of DTC consumers, shines a spotlight on the founders and explores how agency partners and media owners can best work with DTC clients.

Login to see the full report.

 

You must be a member of the IAB UK to view this content. If you are not a member you can find out more here.

Born-online

What makes DTC consumers different? 

In a survey of 2,000 people, conducted with MTM, we gained some key insights and a clear picture of DTC customers’ shared traits and values. 

Today’s DTC customers have a number of distinguishing factors and share many behaviours and preferences. They are likely to be early adopters, tell people about the brands they love and pay extra for convenience, personalisation and ethical products. 

To find out more about DTC consumers, you can view the full report here. 

 

You must be a member of the IAB UK to view this content. If you are not a member you can find out more here.

Born-online

50 of the leading DTC brands in the UK

Tails
Abel-and-cole
Creative-nature
Huel
Hello-fresh
Pact
Chewymoon
Gousto
Nakedwines
Peloton
Elvie
thriva
Owlet
Callaly
Brushbox
Hubble
Happysocks
heist
Stylelyrical
Spoke
Gymshark
Londonstock
Thread
Bloom-and-wild
Swoon
Made
Freddies-flowers
Casper
Firebox
DBHF
Eve
Loaf
Tylko
Cubitts
Taylor-and-hart
Allbirds
Away
Vivobarefoot
Birchbox
Glossier
Zoeva
Glossybox
Cornerstone
Lovecrafts
Moo
Papier
Tech-will-save-us
Toucan-box
Allplants-logo
Manual-logo

DTC brands have entered the mainstream

97%

97% of the UK online population are aware of at least one of the 50 leading DTC brands

39%

39% of the UK online population have purchased from one or more of the 50 leading DTC brands

10%

10% of the UK online population have purchased from five or more of the 50 leading DTC brands

“I buy new products before most of my friends”

27%

UK ONLINE POPULATION

44%

DTC PURCHASERS

78%

HEAVY DTC PURCHASERS

“People often come to me for advice before buying new things”

29%

UK ONLINE POPULATION

44%

DTC PURCHASERS

74%

HEAVY DTC PURCHASERS

Pressing play on the video below will set a third-party cookie. Please read our privacy & cookie policy for more information.

DTC businesses are agile in response to consumer feedback and utilise analytics to forge authentic relationships with customers. While brand growth is a key goal, protecting these unique characteristics is also a priority. Working with partners that are open to a test and learn approach, support data-driven marketing and help to amplify our customer-centric ethos is crucial.

Kate Huang, Chief Marketing Officer, Callaly