What was the role of digital within the media mix?
Search and interest behaviour were key. Paid search across Google ensured the brand appeared at the top of health queries relating to its claims.
Previously Quaker Oats had targeted a large-scale demographic with a generic message. Now it wanted to base its targeting on a nutrition engaged segmentation.
It was via narrowcasting that the brand could best target individuals. The team mapped segments in YouTube’s audiences, developing multiple ad variations to dynamically reach consumers with contextually relevant messages.
Using YouTube campaign settings, Quaker also set up dayparting to serve the most relevant ad at the right point of the day.
Brand recall uplift
What results did you attain? What was the biggest achievement?
PepsiCo UK ran a head-to-head test to measure how the new digital-first approach performed against a standard demographic-based YouTube campaign, using generic bumper ads.
The data-driven approach using personalisation at scale outperformed Quaker's generic targeting campaigns, with the former beating the latter in both upper and lower funnel brand lift metrics. The strategy delivered a 2.3% higher sales lift compared to a standard approach.
The use of narrowcast also drove significant results across all metrics tracked in the Brand Lift survey. This included a 51% uplift in ad recall; an 8.5% lift in consideration and a 17.4% lift in purchase intent. In addition, there was a 122.3% lift in brand interest for Quaker and a 37.5% lift in product interest of oats.
It was found that users were using YouTube to learn more about Quaker and using Google Search to look for information about oats as a product.
In a sentence...
How YouTube demonstrated the power of a Quaker Oats-fuelled breakfast, leading to improved ad recall, consideration, brand interest and sales.