Ann Tarasewicz, CEO of Axis, explores the transformative impact of AI on advertising personalisation
If advertising is the engine of commerce, then artificial intelligence is the mad mechanic tuning it into a hypercar. We live in a world where AI doesn’t just select ads for us but does so with such precision that it sometimes feels like there’s a hidden camera in the room. But how did we get here? Let’s dive in.
How AI turned banner ads into personal assistants
Remember the old days when online advertising felt like being blasted with a shotgun? You searched for a borscht recipe, and for months, you were haunted by banners with cooking pots. Now, AI-powered personalization makes ads so precise and almost telepathic that it feels like magic.
AI analyzes your behavioral patterns, browsing history, interactions with content, and even the time of day when you’re most likely to make a purchase. Thanks to machine learning, advertising systems adapt to you with uncanny accuracy—down to selecting the font style you find most appealing. This isn’t just advertising; it’s the digital equivalent of your personal shopping assistant.
AI campaigns that took the market (& our minds) by storm
To back this up, let’s look at some successful AI-powered advertising campaigns.
1. Stitch Fix: Personalised fashion at scale
Stitch Fix, an online personal styling service, leverages AI to curate clothing selections tailored to individual tastes. By analysing user preferences and feedback, their algorithms recommend apparel that aligns with each client's unique style. This approach not only enhances customer satisfaction but also streamlines inventory management, reducing waste and returns.
2. Spotify Wrapped – when advertising becomes an event
Every December, the world eagerly awaits its personalised "year in music" recap from Spotify. AI analyses your listening habits, genre preferences and even the time of day you listen. The outcome? Highly personalised playlists that users love to share on social media. And what does Spotify do? Leverages this data to serve hyper-relevant ads for new albums and events. Brilliant.
3. Netflix & the art of Thumbnail Selection
Did you know that Netflix’s AI selects movie thumbnails based on your viewing habits? If you love rom-coms, you’ll see a poster featuring smiling characters, but if you’re into thrillers, you’ll get a suspenseful shot instead. It’s a small detail, but it works - viewers click more and watch longer.
How Not to Overdo It: Balancing Personalization and Privacy
Of course, personalisation is great, but when ads know more about you than your own mother, it gets a bit unsettling. Users demand privacy, and regulators are enforcing strict rules like GDPR and CCPA. So, how do we keep AI from turning into Big Brother?
1. Consent comes first
Forcing users to accept tracking is a no-go. Good advertising platforms offer a choice: opt in for personalisation and get relevant ads, or opt out - your call.
2. Data anonymisation
AI doesn’t need to know your name and surname. Behavioural patterns alone are enough to deliver relevant ads without invading privacy.
3. Pseudorandomisation
Sometimes, ads should feel a bit more organic. When tracking is too precise, it becomes creepy. A sprinkle of randomness makes recommendations feel more natural.
Conclusion: AI - friend or manipulator?
So, AI personalisation isn’t just the future of advertising; it’s already our reality. We’re living in an era where algorithms know us better than we know ourselves. This unlocks immense opportunities for marketers but also demands caution. The key is remembering that behind all this data are real people - people who want engaging ads but don’t want to feel like they’re starring in "The Truman Show."
So, while AI continues perfecting its magic and marketers strive for the perfect balance, at least we can enjoy the fact that we’re no longer being chased by cooking pots. Unless, of course, you’ve recently taken up an interest in cooking - then, who knows…
Posted on: Thursday 1 May 2025