RAG (Retrieval Augmentation Generation)
AI
A technique where AI looks up relevant external information before generating an answer, so its responses are more accurate and up to date.
Instead of relying only on its training data, the AI retrieves information from sources like documents, databases, or websites to improve the quality and relevance of its responses. RAG is one way to achieve grounding. See more here.
A brand chatbot checks product catalogues and FAQs before answering questions about pricing, availability, or features, ensuring the information is current.