first direct

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first direct is a telephone and internet-based retail bank in the UK.

As the UK's most recommended bank, we pride ourselves on offering the things we know our customers want. Award-winning products. Outstanding service. Cutting-edge innovation.

We're more than just a bank.

From crowdsourcing opinion on our products and services, to building communities on Facebook and Twitter, we do all we can to connect with our customers and give them that little bit extra.


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State of AI in Advertising: Charting the Shift from Automation to Autonomy

Explore how AI is reshaping advertising, from autonomous systems to changing consumer discovery, with key findings, deeper analysis and latest industry commentary in this report