first direct

first direct is a telephone and internet-based retail bank in the UK.

As the UK's most recommended bank, we pride ourselves on offering the things we know our customers want. Award-winning products. Outstanding service. Cutting-edge innovation.

We're more than just a bank.

From crowdsourcing opinion on our products and services, to building communities on Facebook and Twitter, we do all we can to connect with our customers and give them that little bit extra.

Looking to boost your skills?

Lasting two hours each, our virtual training modules have been designed to fit into your day while you work from home and provide you with the opportunity to learn new skills and keep your team up-to-date with latest best practice.